Skip to main content
Ravensburger English Serviceportal

Contact Us


Are you missing a game piece or have you lost a puzzle piece? 

Please send the answers to the questions below and read the country-specific information on our consumer services below:

  • Your address and telephone number
  • Name of the product and article number
  • Description of the problem
  • The order number, if you have bought it in the Ravensburger Online Shop
Important note regarding service requests

From time to time we may experience longer processing times for service requests. We therefore ask you to refrain from repeated enquiries - your open enquiries will be processed as quickly as possible. Thank you for being so understanding! 


Country specific information

Information for our UK consumers

Please use our Contact us  page.

Postal address

Ravensburger Ltd.
Consumer Service
Units 3 – 5, Avonbury Business Park
Avonbury Business Park
Howes Lane
OX26 2UA
Great Britain


Information for our US and Canadian consumers

Please feel free to contact us regarding your enquiry by e-mail at:

Postal address

Ravensburger North America, Inc.
Consumer Service
3 Pleasant St., Suite 300
Portsmouth, NH 03801


Information for our German consumers and the rest of the world

For our German-speaking consumers, we would first like to refer to our German knowledge database

If you would like to contact us from Germany or another country, you are welcome to send us your enquiry via our spare parts form.

You can also send us an e-mail to

Postal address

Ravensburger Verlag GmbH
Consumer Service
Robert-Bosch-Straße 1
88214 Ravensburg




    • Was this article helpful?